For more than a decade,Angel Translations has been committed to setting the highest standards for quality and client service in the translation industry.

In keeping with that commitment,Angel has implemented the most rigorous quality assurance processes in the world, achieving official ISO 9001 certification in 2006.

Angel is not simply ISO-compliant. Angel is officially ISO 9001:2008 certified. We have proven that we maintain the highest standards of quality in our processes that are recognized and respected throughout the world.

In addition, Angel was the first major Chinese service provider to achieve EN 15038:2006 certification in addition to ISO 9001.

"We have demonstrated our commitment to providing the highest quality language solutions, to achieving client satisfaction, and most important, to working to continually improve our processes and operations to exceed our clients' expectations," notes Zhu Ying, President, who spearheaded these efforts.

Our Guarantee

Zhu Ying goes on to say, "For Angel, achieving ISO 9001 certification is an honor: but it is simply not enough. We continue to innovate, to strive for excellence, evolving every day to take advantage of all that the emerging technologies have to offer, streamlining our processes, and meeting our clients' needs in the most effective manner possible."

Angel: Continuing to set the standard for providing the highest quality translation services worldwide.

ISO 9001:2000 Certification

ISO 9001 deals with the fundamentals of quality management systems, including eight quality management principles on which the family of standards is based. ISO 9001 categorizes all requirements that companies looking to obtain the standard have to fulfill. Mainly, however, the ISO 9001 certification relates to quality management systems, their use and incorporation within a quality assurance process at a given company. ISO 9001 helps organizations ensure that they meet the needs of customers and other stakeholders.

EN 15038 Certification

The EN 15038 standard was published in 2006 by CEN, the European Committee for Standardization. It was specifically written for the translation industry as many translation companies were looking for a reliable method of demonstrating the quality of the services they provide to their customers. As a wide range of translation companies on the market offered "quality" translation services, it was necessary to standardize the quality expectations and requirements above and beyond standard ISO 9001 certification.

GB/T 19363.1—2008 National Standards of China

Translation/localization service providers of certain scale usually typically develop their own corporate standards for translation workflow and quality assurance over time, and mature clients like Microsoft and Huawei also have their criteria for translation service, but it was not until 2003 that concerted efforts were made to bring about the nation's first national standard on translation service, "Specification for Translation Service – Part 1: Translation"(GB/T 19363.1—2003). The standard was issued on Nov. 27, 2003 by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, and took effect from June 1, 2004.

Quality Assurance

In order to promote continuous improvement of Angel's translation processes, Angel dedicated a specific QA department to deal directly with Quality Assurance dilemmas, process improvements and procedural maintenance.

Translator Evaluation System

Assessment translator is an important part of the unique strict translator evaluation system of Angel, providing a powerful guarantee for the quality of translation.