Let's start your
global project together.
Whether you need technical documentation, compliance localization, or a long-term language partnership — we respond within one business day.
Choose the best way to start
Tell us about your project.
Complete this form to receive a tailored quote within 24 hours. The more detail you provide, the faster we can match you to the right specialist team.
By submitting, you agree to our Privacy Policy. NDA available on request. We respond within one business day.
Shanghai Headquarters
Metro Line 2 / 3 / 4 · Zhongshan Park Station (中山公园), 10-min walk
Parking available in building basement
延安西路 1033号，长宁区，上海
1033 Yan'an West Road, Changning District, Shanghai 200052
What clients say justifies the choice
Before you contact us
For standard projects, within 24 hours of file upload during business hours. For complex multi-language or compliance projects, within 48 hours. Enterprise clients on framework agreements receive priority quoting, typically within 2–4 hours.
230+ languages. Primary language pairs for high-tech export: ZH↔EN, ZH↔DE (EU CE certification), ZH↔JA, ZH↔KO, ZH↔FR, ZH↔AR (Middle East). We also cover Southeast Asian languages, South Asian languages, and major European languages. Contact us for rare language pairs.
Yes. All client content is treated with strict confidentiality. NDAs are standard for enterprise engagements. Individual translators and reviewers sign confidentiality agreements. We do not use client content to train AI models. Files are encrypted in transit and at rest, and deleted within 90 days of project completion unless retention is requested.
Yes — and we encourage it for sensitive content. You can request an NDA via email before uploading any project files. We can sign your company's standard NDA template or provide ours. The signing process typically takes less than 24 hours.
Rush delivery (24–48 hour turnaround) is available with a priority surcharge. For compliance-critical content (medical, aerospace, legal), we recommend a minimum of 48 hours for expert review — compressing this increases quality risk. Contact us with your deadline and we'll assess feasibility honestly.
Bank transfer in CNY and major foreign currencies (USD, EUR, GBP). Standard enterprise invoicing with Net 30/60 payment terms for clients on Master Service Agreements. Contact our accounts team for specific payment arrangements.
Yes — and this is where our model creates the most value. We offer Master Service Agreements (MSA) with dedicated account teams, volume pricing, priority scheduling, and accumulated Translation Memory that reduces cost over time. Our average client relationship exceeds 3 years.
Email is the primary channel for international clients (info@trsol.com). WhatsApp is available for real-time communication. Video calls via Zoom or Teams can be arranged for enterprise discussions. All project managers communicate fluently in English. Time zone: UTC+8 (Shanghai), with overlap coverage for European and North American business hours.