Privacy Policy

Last updated 2025

Angel Translation Corporation ("Angel Translation", "we", "us") provides language services to organizations worldwide. This policy explains what information we collect through this website and how we handle it. Confidentiality is central to our work: client documents are handled under NDA across our delivery chain, and this policy sits alongside — not in place of — the specific confidentiality terms in your engagement.

Information we collect

Information you provide. When you request a quote, contact us, or upload files, we collect the details you submit — such as your name, company, email, phone number, project description, and any documents or reference material you send.

Uploaded files. Files you send for quotation or translation are used solely to scope, quote, and (if engaged) deliver your project. They are handled under NDA covering everyone in the delivery chain, including reviewers.

Usage information. Like most websites, we may collect standard technical information (such as browser type, pages viewed, and referring page) to operate and improve the site.

How we use your information

To respond to enquiries, prepare quotes, and deliver the services you request.

To communicate with you about your project or request.

To operate, secure, and improve this website.

We do not sell your personal information, and we do not use client documents to train AI models.

Confidentiality and NDA

Client documents and project information are treated as confidential. NDA coverage extends to the individuals who handle your files — translators and reviewers — not only to the contracting entity.

If your project requires specific handling, retention, or destruction terms, raise them at the start of the engagement so they can be built into the workflow. Angel Translation operates an ISO 9001:2015 certified quality system in which confidentiality handling is part of the documented process.

Third parties

We may use trusted service providers to operate this site and our business (for example, website hosting, analytics, and communication tools). These providers process information only as needed to provide their service to us.

[To be completed by Angel Translation: list the specific analytics, form-handling, and hosting providers actually in use, and link their policies where required.]

Data retention

We keep enquiry and project information for as long as needed to provide our services and to meet legal, accounting, or reporting obligations. Where you have specified retention or destruction terms for project files, those terms govern.

Cookies

This site may use cookies or similar technologies necessary for the site to function and, where applicable, to understand site usage. You can control cookies through your browser settings.

[To be completed by Angel Translation: confirm which cookies are set and add a cookie/consent notice if required for your target markets.]

Your rights

Depending on your location, you may have rights to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below.

We will respond in accordance with applicable law, including the EU/UK GDPR and the PRC Personal Information Protection Law (PIPL) where they apply.

International transfers

We operate globally and deliver projects across many countries. Where information is transferred across borders, we take steps appropriate to the sensitivity of the information and applicable law.

Contact us

Questions about this policy or your information can be directed to info@trsol.com or by phone at +86-21-5088-8088.

Angel Translation Corporation · Changning District, Shanghai, China.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.