Knowledge Center · 6 answers

Pricing

How language projects are priced, what drives cost up or down, and where paying less costs more.

01How is translation priced — per word, per page, or per hour?▾

Translation is normally quoted using the source word or character count, language pair, content and review level. Page-based, hourly, layout or research work is scoped separately where appropriate. The quotation states the counting basis, inclusions and assumptions.

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02How quickly can I receive a quote?▾

We acknowledge requests within 4 hours and return a formal quote within 24 hours, including complex multi-language and compliance projects. These are quotation response times, not translation delivery deadlines.

03Is there a minimum order size?▾

Ask us to confirm the minimum project fee for your file and service level. Setup, review and formatting may affect a small-job quote. There is no fixed 500-word minimum established by this page.

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04Do long-term clients receive better pricing?▾

An MSA can set rates and how repetitions or approved Translation Memory matches are charged. Savings depend on reuse, source changes and validation needs; no fixed percentage reduction follows automatically from a long relationship.

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05Can we sign a framework (master service) agreement?▾

Yes. We offer Master Service Agreements (MSA) covering rate schedules, service level commitments, NDA terms, invoicing cycles, and dedicated account management. Common for enterprise clients with recurring high-volume needs.

06What payment methods are accepted?▾

Payment currency, invoicing details, deposit and credit terms are confirmed in the quotation or MSA. Bank transfer is available; Net 30 or Net 60 is not an automatic entitlement for every account.

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Ready to start?

Acknowledged in 4 hours, quoted in 24. Discuss confidentiality before sharing sensitive files.